Course Communication: Synchronous

Synchronous communication is interaction that occurs when the sender and receiver are interacting with each other at the same time. It's live, real-time communication.

The advantage of synchronous communication includes

• the ability to hold live discussions
• the immediate feedback of peers and the instructor
• collecting input and making decisions immediately
• the motivation of needing to be prepared at a particular time and date
• the reassurance of having the "telepresence" and live support of other students and the teacher
• the ability to hold live simulations, role playing, and interactive presentation activities

The disadvantage is that all the people involved with the communication must be available at the same time. With busy schedules, real-time communication can be problematic.

Let's explore options for synchronous communication:

Conferencing

Many tools can be used for live, two-way or many-way communication. Some course management systems like Oncourse contain a chat feature that allows live text communication. Other systems such as AOL also provide audio and video along with text. Other systems provide shared whiteboard or presentation areas.

Tools such as Meeb can be embedded on a web page used for live chat and instance messaging. Other live services are available through AOL, Yahoo, Google, and MSN.

Tools such as Skype can be used for live audio discussions.

Tools such as Elluminate and WiZiQ are particularly effective because they are easy to use and provide multiple tools such as chat, audio, video, whiteboards, and web tours. Also try other tools such as Yugma.

Phone

Many of today's phones can share text, images, and documents (FAX) along with traditional audio communication.

Multi-User Virtual Environments

An increasing number of courses are integrating MUVE (Multi User Virtual Environments) such as Second Life in their courses. In these web-based virtual worlds, each student creates an avatar that can move around and interact with others.

The image on the right shows a class exploring the virtual Globe Theatre in Second Life.

To explore places you might wish to take your students in Second Life, go to our Second Life SLurls Wiki.

Reminders!
Synchronous (real-time, live interaction) communication is preferred by those who like the social presence of a live course. Because this communication more closely approximates a traditional course, some people feel more comfortable in this learning environment.

Apply It!
Explore the options for synchronous communication.

List the pros and cons of incorporating a live component into your online course.

---