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System Design, Information Architecture & Advanced Technology

Learning Objectives
• Discuss why librarians need skills in system and web design.
• Define system design.
• Define information architecture and provide examples in library settings.
• Define digital footprint.
• Discuss steps that can be taken to manage the library’s web presence including the library website and social technology.

Librarians and other information professionals increasingly communicate with users and other researchers via the Web.

Expertise in designing, developing, and testing Web sites helps information professionals create easy access to collections, databases, and instruction tools and provide users with a friendly and effective online experience.

Information professionals go beyond basic HTML with markup techniques that allow enhanced description of bibliographic resources.

System Design

systemsSystem design is the process of defining a set of interactions and relationships among the elements of a whole.

Based on system theory, it involves defining the architecture, components, interfaces, and data for a system.

Information systems involves the study of networks of hardware, software, and their use.

The library is full of systems including the library management system, database management systems, and others.

Information Architecture

designInformation architecture following the principles of information systems design.

Anyone can create a functioning website, however it takes careful planning to create an effective, efficient, and appealing website.

Information architecture is the art and science of identifying, organizing, and managing information for a particular need. Information architecture for the web brings the content, design, and technical aspects of web development together.

The process of information architecture involves

Peter Morville and Louis Rosenfeld note that information architecture involves addressing the information ecology that consists of context (e.g., library, museum, nonprofit, business), content (e.g., information, data, resource goals), users (e.g., background, needs, interests of users)

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Digital Footprint

footprintA digital footprint is data left behind by interactions in a digital environment.

Both individuals and organizations leave a digital footprint through the technology they use.

It’s important that both the digital footprint of libraries and their employees are carefully managed to ensure that any data has a positive rather than a negative impact on the organization and the individuals working in the organization.

Try It!
Think about your own digital footprint. Think about the websites you use and your system for passwords. Consider how you use credit cards and other items that are associated with your identity. How does this connect with libraries and privacy issues?

The Library's Web Presence

A quick search on Google provides interesting insights into the web presence of the library and staff members. The library website and social media profiles should come up along with news reports related to the library. Look for any negative reports that could impact the library’s reputation. Use Google Alerts to stay current on recently posted information.

Library Website. A library website should share the library’s mission, provide information and access to services, and allow interaction with library staff. It should also be easy to use and accessible to all library users.

Library Blog. A blog or other type of library news services should provide ongoing updates about new resources, upcoming programs, and services of interest to library users. An electronic newsletter or occasional email to users is a way to contact users directly.

Social Media. Facebook, Twitter, Flickr, YouTube, LinkedIn and other social media sites can provide both the library as a whole and individual staff members additional opportunities for interacting with library users. A separation must be made between personal and professional use of these services.

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Try It!
Go to Google Alerts. Set up an account so that you're notified when people refer to you or your town online.

Conclusion

System design is the process of defining a set of interactions and relationships among the elements of a whole.

Information architecture is the art and science of identifying, organizing, and managing information for a particular need. It involves addressing the information ecology including the context, content, and users.

A digital footprint is data left behind by interactions in a digital environment.
It’s important to keep track of a library’s web presence.


| eduscapes | IUPUI Online Courses | Contact Us | 2014 Annette Lamb (Adapted from earlier s401 materials)

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